1. Information We Collect

When you create an account with E-Com Orbit, we collect your name, business name, email address, and phone number. When you connect sales channels, we store the necessary authentication tokens required to publish products and sync inventory on your behalf.

2. How We Use Your Information

Your information is used solely to operate your E-Com Orbit account — managing your products, orders, channel connections, and analytics. We do not sell your personal data to third parties.

3. Data Storage & Security

Your account data is stored securely in our database with industry-standard encryption for passwords. Access to your business data is restricted to your own account through role-based authentication.

4. Third-Party Integrations

When you connect a sales channel (such as Facebook, Instagram, or Google Shopping), E-Com Orbit interacts with that platform's API using credentials you authorize. We only request the minimum permissions necessary to publish listings and sync inventory.

5. Your Rights

You may access, update, or permanently delete your account and all associated data at any time from your account Settings page. Deletion is immediate and irreversible.

6. Cookies

We use essential cookies to keep you logged in and maintain your session security. We do not use third-party tracking or advertising cookies.

7. Changes to This Policy

We may update this privacy policy from time to time. Continued use of E-Com Orbit after changes constitutes acceptance of the revised policy.

8. Contact Us

If you have questions about this privacy policy, please reach out via our Contact page.